Understand
Map products, staff, tills, printers and connectivity.
SOFTWARE · HARDWARE · PEOPLE
Your shop system,properly fitted.
Retail Desk brings the till, stock, supplier invoices, mobile oversight and dependable support into one calm operation.
✓ On-site installation✓ 24/7 critical cover available✓ Consent-based remote support
CHECKOUT STOCK CONTROL EPOS HARDWARE INSTALLATION REMOTE SUPPORT MOBILE ACCESS
A DIFFERENT KIND OF EPOS PARTNER
Technology that arrives ready for retail.
We do more than provide an app. We scope the counter, configure the equipment, move your products, train your team and remain accountable after launch.
Fit
Supply, configure and install the agreed EPOS setup.
Launch
Import data, train users and prove real checkout workflows.
Stay
Monitor service, maintain devices and resolve authorised issues.
Checkout that keeps pace.
Barcode-first selling, clear tendering, safe retries, refunds and shift reconciliation.
Scan barcode or search products…Current basket £24.80
Turn invoices into stock.
Capture PDFs or photos, review every line, then approve cases into units.
SUPPLIER INVOICE
12 matched products
36 units ready to receive ✓
12 matched products
36 units ready to receive ✓
The shop in your pocket.
Check alerts, stock, invoices and permitted operations from an authorised phone.
COMPLETE COUNTER SYSTEMS
Buy the EPOS setup—not a box of parts.
Choose a starting configuration and we will confirm compatibility, availability and a written quotation after your shop assessment.
COMPACT COUNTER
Android EPOS
A tidy touch terminal for independent counters where space and simplicity matter.
- Commercial Android touch terminal
- Barcode scanner and receipt printer
- Cash drawer configuration
- Retail Desk installation and training
FULL WORKSTATION
Windows EPOS
A robust counter workstation for larger catalogues, invoice processing and connected peripherals.
- Touchscreen Windows terminal
- Scanner, printer and cash drawer
- Secure local shop service
- Configuration, migration and launch support
▤▥▣
KEEP YOUR EQUIPMENTCompatibility service
Already own hardware? We assess supported devices before recommending replacements.
- Printer and scanner assessment
- Network and certificate check
- Device compatibility report
- Controlled pilot before rollout
Payment terminals require a compatible regulated payment provider. Final hardware brands, warranty, prices and delivery dates are confirmed in your written quotation.
CARE AFTER INSTALLATION
When the counter needs help, reach a person.
Choose ongoing maintenance with critical-incident cover available around the clock. Routine service hours, response targets and any on-site charges are defined in your support agreement.
24/7critical cover option
Visibleremote sessions
Auditedsupport activity
● SECURE SUPPORT SESSION
Remote issue resolution—with the shop in control.
- You request supportA named shop user starts or approves the session.
- Access is time-limitedThe technician receives only the access required for the case.
- You can end itThe shop can see and terminate the connection.
- The action is recordedIdentity, time and management activity enter the audit trail.
Remote access is never a substitute for secure credentials and is not silently enabled from a public link.
SECURITY BY DESIGN
Your operation.
Your data.
Controlled access
Individual accounts, explicit roles and expiring sessions.
Protected recovery
Password-encrypted authenticated backups and tested recovery.
Licensed devices
HTTPS connections, customer entitlements and device-bound commercial access.
IMPLEMENTATION, NOT SELF-ASSEMBLY
Open with confidence.
01 Shop assessmentCounter, workflow, data and network review.02 Configured pilotHardware and software tested against real scenarios.03 Assisted launchInstallation, staff training and agreed support cover.
FLEXIBLE SUBSCRIPTIONS
Software that grows with the operation.
EPOS Essential
£39/month- EPOS and stock
- 2 staff users
- Encrypted local backup
- Mobile, analytics, invoice scan and AI
Shop Operations
£69/month- EPOS and mobile app
- Sales analytics and invoice scanning
- AI assistant — 500 monthly credits
- 5 staff users
Retail Cloud
£99/month- All Operations features
- AI assistant — 2,500 monthly credits
- Cloud data services and 25 GB
- 15 staff users
Illustrative software pricing excludes hardware, installation, payment-provider charges and optional maintenance. A final quotation and service terms are supplied before purchase.
PLAN YOUR SHOP
Tell us what is on your counter today.
We will discuss software, compatible hardware, installation and the support cover your business actually needs.
CONTACT RETAILDESK
Let us plan your EPOS setup.
Email us about your shop, current tills, hardware and support requirements.
Email info@retaildesk.uk